Privacy Policy
Information We Collect
At Veridron Nova, we believe transparency starts with being clear about what information we gather and why. When you visit our website or engage with our investment education services, we collect several types of information to provide you with personalized learning experiences.
Personal Information
Name, email address, phone number, and mailing address when you register for courses or contact us directly.
Educational Background
Your experience level with investing, preferred learning methods, and educational goals to customize your learning path.
Usage Data
How you navigate our website, which courses you access, time spent on different sections, and progress tracking.
Technical Information
IP address, browser type, device information, and cookies to ensure our platform works smoothly for you.
Important: We never collect sensitive financial information like bank account numbers, investment portfolio details, or social insurance numbers through our educational platform.
How We Use Your Information
Your information helps us create a better educational experience. We're not in the business of selling data — we're focused on helping you learn about investment fundamentals effectively.
Educational Services
We use your information to personalize course recommendations, track your progress through different modules, and send you relevant educational materials. If you're struggling with a particular concept, we might suggest additional resources or alternative explanations.
Communication
We'll send you course updates, new educational content notifications, and occasionally ask for feedback about your learning experience. You can opt out of these communications anytime, though we'll still need to send important updates about courses you're enrolled in.
Platform Improvement
We analyze how students interact with our content to identify which teaching methods work best. This might mean noticing that most people rewatch certain video sections, or that particular exercises cause confusion.
Information Sharing and Disclosure
We don't sell your personal information to third parties. Period. But there are specific situations where we might share limited information, and we want you to know about them upfront.
Service Providers
We work with trusted companies that help us deliver our educational platform — like email service providers for course notifications and cloud storage for your progress data. These partners can only use your information to help us serve you better.
Legal Requirements
If Canadian law requires us to share information, or if we need to protect our rights or someone's safety, we might disclose limited data. We'd notify you when legally permitted.
Business Changes
If Veridron Nova were acquired or merged with another company, your information would transfer as part of that transaction. You'd be notified well in advance of any such changes.
Your Rights and Choices
Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several important rights regarding your personal information.
Access and Correction
- Request a copy of all personal information we have about you
- Ask us to correct any inaccurate or incomplete information
- Get details about how we've used or shared your information
- Receive your data in a portable format if you want to transfer it elsewhere
Control Your Information
- Opt out of marketing emails while keeping course-related communications
- Update your communication preferences in your account settings
- Request deletion of your account and associated data
- Limit how we use your information for analytics and improvements
To exercise these rights, simply email us at [email protected] with your request. We'll respond within 30 days and verify your identity to protect your privacy.
Data Security and Protection
We take protecting your information seriously, especially in an era where data breaches seem to happen weekly. Our security measures are designed to keep your personal data safe while allowing you to access our educational content seamlessly.
Technical Safeguards
All data transmission between your device and our servers uses industry-standard encryption. We store your information on secure servers with restricted access, and we regularly update our security protocols to address new threats.
Access Controls
Only authorized Veridron Nova team members can access your personal information, and only when necessary to provide you with support or improve our services. We maintain detailed logs of who accesses what information and when.
Data Retention
We keep your personal information only as long as necessary to provide our educational services and comply with legal requirements. Typically, this means:
- Course progress and educational data: Retained while you maintain an active account
- Communication records: Kept for three years after your last interaction
- Account information: Deleted within 30 days of account closure request
- Anonymous usage analytics: May be retained indefinitely for research purposes
Cookies and Tracking Technologies
Like most websites, we use cookies and similar technologies to make our platform work better for you. But we believe you should understand what's happening behind the scenes.
Essential Cookies
These cookies are necessary for basic website functionality — like remembering you're logged in when you navigate between pages, or keeping items in your course wishlist. You can't turn these off without breaking the website experience.
Analytics Cookies
We use these to understand how students use our platform. For example, if everyone abandons a particular lesson halfway through, we know we need to improve that content. These cookies don't identify you personally.
Preference Cookies
These remember your settings like video playback speed, preferred language, or whether you like dark mode. They make your experience more personalized and convenient.
You can control cookie settings through your browser, though disabling certain cookies might limit your experience on our platform. We don't use third-party advertising cookies or tracking pixels.
International Data Transfers
While Veridron Nova operates primarily in Canada, some of our service providers may process your information outside of Canada. When this happens, we ensure your data receives the same level of protection it would have under Canadian privacy laws.
We only work with service providers who demonstrate adequate privacy protections and who agree to handle your information according to our privacy standards. If you have specific concerns about where your data is processed, please contact us for more details.
Changes to This Privacy Policy
We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.
Minor updates — like clarifying existing practices or fixing typos — might happen without advance notice, but we'll always update the "Last Updated" date at the top of this policy.
We encourage you to review this privacy policy periodically to stay informed about how we're protecting your information. Your continued use of our services after changes become effective means you accept the updated policy.
Questions About Your Privacy?
Veridron Nova Privacy Team
168 Elgin St, Greater Sudbury, ON P3E 3N5, Canada
Email: [email protected]
Phone: +1 (450) 250-5050
We typically respond to privacy inquiries within 2-3 business days.